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The pictures of the repair process below are from the actual repair of this drive. The pictures of error messages above all came from this drive. The partition table is corrupted and the boot sector of the main partition is also scrambled.

How do you fix itįor this example, I chose the most heavily damaged disk with this issue that I could find in my collection of damaged disks. Left click the icon on the taskbar, select the device from the menu, and wait for the confirmation message. This can happen in many ways such as a power failure, unplugging the drive from the USB port or from its AC adapter, a problem with the computer that causes it to temporarily disconnect the USB hubs and many more circumstances can lead to this occurring.Īlways use “Safely remove hardware” to disconnect the drive. The most common cause of external hard drives suddenly becoming RAW drives is if they are disconnected from a computer without using the “Safely Remove Hardware” option. Since Windows sees no filesystem in the partition, it prompts you to format it in order to create a filesystem on it. This often happens when the records determining the filesystem type or location on the disk are damaged or corrupted, usually the partition table or the boot sector.

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Therefore all the available filesystem drivers are unable to mount the filesystem as a drive.

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Properties of the drive show that both used and free spaces are 0 byte in size for the raw driveĪ RAW filesystem simply means that it is a filesystem that is not recognized by Windows. Here we will look at the causes, fixes and preventative measures for instances involving external drives being used with Windows XP and Windows Vista/7/8.Ĭommon error messages associated with the sudden inability to access an external hard disk drive. When approached sensibly and carefully, the situation can be resolved and the data saved more times than not. It can be a breathtaking experience to suddenly be told that your data, often irreplaceable pictures and documents, might be gone forever.Īs with many similar situations in life the appropriate response is “Don’t panic”. So with all of that in mind, here is a revised version that hopefully addresses some of the shortomings of the post that was originally released in January of 2013.Ī common and befuddling problem with computers is the sudden and seemingly inexplicable disappearance of an external hard drive that has been functioning properly.

Many many many comments from people have been posted that show common problems that are not directly addressed by the original post.

Hard drives larger than 500GB have become commonplace.

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If there is no software on the drive, please visit our Software Download page to download the appropriate software.It has been well over a year since last updating my post on ‘Recovering an external hard drive that has suddenly become RAW’ and there have been some significant changes.

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Open the file appropriate for your drive:įor FreeAgent GoFlex drives, double-click Setup.exeįor FreeAgent drives, double-click InstallSeagateManager.exe or Setup.exeįor Maxtor OneTouch 4 drives, double-click Launch.exeįor FreeAgent Pro and Go Classic (brown) drives, double-click Install FreeAgent Tools.exeįor FreeAgent Desktop Classic (brown) drives, double-click Launch.exe If the drive does not display in (My) Computer, please visit our external drive troubleshooters for more instructions. If you are connecting the drive to a second computer, then the icon would have been replaced by a icon that looks like your FreeAgent or OneTouch drive.

The first time you connect the drive the icon will look like this.

Launch the installation manually by following these steps:ĭouble-click the icon for your FreeAgent or OneTouch drive. If the install prompt does not appear, then the Autorun feature of Windows may be disabled on your computer. When you connect your external drive for the first time the software should prompt to install within 2 minutes. This article will discuss what you can do if the software installation doesn’t automatically start when you connect your drive for the first time in Windows.